Your client just got hit with a surprise auto-renewal charge for software nobody remembered signing up for. Sound familiar? If you’re an MSP managing SaaS spend across multiple clients, you know this scenario plays out far too often. The average mid-market company now runs 50 to 150 SaaS subscription management software applications, and most IT teams only know about half of them.
If your MSP is fully booked, your techs are slammed, and you still can’t figure out where the money went, you’re not alone. The most common reason MSPs are busy but not profitable is not bad pricing. It’s invisible cost leakage: vendor subscriptions nobody is reviewing, client environments that cost more to service than they generate, and Microsoft 365 licenses assigned to employees who left six months ago. Profitability in an MSP is rarely a revenue problem. It’s a visibility problem.
Quick answer: To stop unwanted software auto-renewals, audit your active subscriptions, locate the auto-renewal clause in each contract, calculate the cancellation deadline (renewal date minus notice period), set layered reminders at 30, 14, and 5 days out, and submit cancellation through the method the contract specifies. Not just the app portal. Get written confirmation every time.
How do MSPs track vendor contracts and renewals?
Executive Summary: In 2026, Managed Service Providers (MSPs) are facing uncompensated liability as employees use unvetted AI tools (Shadow AI) to process sensitive client data. This has forced MSP owners into “accidental vCISO” roles where they are responsible for data leaks they can’t see or control. Recent data shows that 80% of workers use public AI tools without IT approval, leading to significant PII exposure. By using BetterTracker for visibility, MSPs can identify unauthorized AI agents and transition clients to NIST or ISO governance models, turning a liability trap into a high-margin revenue engine.
Vendor contract management is one of the most overlooked cost and risk areas for small and mid-sized businesses.
As businesses grow, vendor contract management becomes more complex. Contracts, renewals, pricing structures, and vendor commitments all need to be tracked and managed. Without clear vendor visibility, it becomes easy to miss details that impact costs, flexibility, and decision-making.
Vendor contract management helps businesses track contracts, renewals, pricing, and vendor commitments. As vendor complexity grows, lack of visibility becomes the biggest risk. Centralizing vendor data and using AI-powered tools makes it easier to stay ahead.
In an era of rapid AI integration and shifting software budgets, the “Information Gap” has become the greatest risk to an organization’s growth. For years, the industry relied on survey-driven reports that provided a retrospective, often biased look at the market.
The most important SaaS spend management features for MSPs in 2026 include automated shadow IT discovery, bank data integration, subscription renewal tracking, license utilization reporting, and a centralized vendor management dashboard. Together, these capabilities give MSPs the visibility to manage client software spend proactively rather than reactively.
The Q4 2025 BetterTracker Badges are officially in.
Each quarter, BetterTracker recognizes vendors making a meaningful impact in the channel through strong performance across categories MSPs care about most. These badges highlight vendors leading the way in areas like security, backup and recovery, channel enablement, automation, MSP operations, and more.
In this Q4 recap, we are spotlighting the vendors that earned the most total badges, then sharing the complete list of winners by badge category, including Category Leader, Fastest Growing, Most Viewed, and Highly Reviewed.
Vendors With the Most Badges in Q4 2025
Some vendors stand out not just in one category, but across the board. These companies earned the most BetterTracker badges in Q4 2025, signaling broad leadership across the MSP ecosystem.
Companies With the Most Badges (Q4 2025)
Kaseya tops the list with 23 badges, with recognition spanning everything from BCDR and phishing protection to IT documentation and marketing enablement.
ConnectWise earned 11 badges across core MSP operations categories like RMM, PSA, remote control, ticketing, and cloud management.
N-able captured 9 badges, showing strength across automation, security, backup, and remote access categories.
And with notable multi-badge performances from Mailprotector, Timus, Blacksmith InfoSec, SonicWall, ConnectSecure, ScalePad, Thread, and TimeZest, Q4 highlights a group of vendors delivering consistent channel value across the board.
Q4 2025 BetterTracker Badge Winners
Below are the official Q4 2025 BetterTracker badge recipients, organized by badge type and category.
Category Leader Badge Winners (Q4 2025)
The Category Leader badge recognizes vendors that lead the channel in their category based on BetterTracker performance signals and MSP engagement.
Infrastructure, Cloud, and Networking
As the IT industry continues to evolve, so do the platforms that support it. On January 6, 2026, BetterTracker will officially become a standalone platform—purpose-built to give MSPs and IT teams complete visibility into software, subscriptions, and spend. This evolution marks a strategic focus on serving operators with greater clarity and precision, while Channel Program continues independently to support technology vendors through data-driven channel intelligence and execution.
Managing contracts and subscriptions isn’t exactly the highlight of running a business—especially if you’re an MSP (Managed Service Provider), an accounting firm, or anyone managing a portfolio of clients. The constant juggling of vendor agreements and service renewals is rarely the stuff of Hollywood blockbusters, but it’s a mission-critical part of keeping operations running smoothly (and profitably).
Today, I’m incredibly proud to share that BetterTracker has officially surpassed $1 billion in real-time spending intelligence delivered, providing MSPs and their customers with proactive financial oversight and alerting, and we did this in just six months.
That’s one billion moments of trust. One billion times the BetterTracker platform has powered decisions, insights, and growth for our customers and partners.
When we started BetterTracker, our mission was to help organizations manage their SaaS sprawl and save money. We knew the modern business and IT landscape demanded more than visibility; it required precision, speed, and reliability at scale. Crossing the $1 billion mark, in half a year, proves that we’re not just meeting that demand, we’re defining it.
What $1 Billion Means
Behind this milestone are the teams, partners, and customers who believed in our vision from day one.
Every integration powered by BetterTracker
Every tool connected
Every vendor price increased
Every threat spotted
Every insight delivered to a customer’s dashboard
…has brought us to this moment.
$1 Billion isn’t just a financial figure. It represents billions of trusted connections and the collective effort of a community focused on building smarter, faster, and more resilient businesses, especially MSPs who are now using BetterTracker to uncover waste and unlock profit hidden in their stacks.
Why MSPs Should Care
So, what does this mean for you? MSPs aren’t just advisors. They’re the operational and financial guardians of their customers’ technology. If you don’t see the waste, you can’t fix it. If you don’t see the sprawl, you can’t secure it. And if you don’t see the patterns, you can’t price or package profitably.
BetterTracker gives MSPs the data clarity required to:
