Find Every App in Your Google Workspace
Businesses think they know what software their teams are using, but most don’t have the full picture.
11 Features MSPs Need in SaaS Subscription Software
Your client just got hit with a surprise auto-renewal charge for software nobody remembered signing up for. Sound familiar? If you’re an MSP managing SaaS spend across multiple clients, you know this scenario plays out far too often. The average mid-market company now runs 50 to 150 SaaS subscription management software applications, and most IT teams only know about half of them.
Why Is My MSP Not Profitable Even Though We’re Busy?
If your MSP is fully booked, your techs are slammed, and you still can’t figure out where the money went, you’re not alone. The most common reason MSPs are busy but not profitable is not bad pricing. It’s invisible cost leakage: vendor subscriptions nobody is reviewing, client environments that cost more to service than they generate, and Microsoft 365 licenses assigned to employees who left six months ago. Profitability in an MSP is rarely a revenue problem. It’s a visibility problem.
How to Stop Unwanted Software Auto-Renewals (2026 Guide)
Quick answer: To stop unwanted software auto-renewals, audit your active subscriptions, locate the auto-renewal clause in each contract, calculate the cancellation deadline (renewal date minus notice period), set layered reminders at 30, 14, and 5 days out, and submit cancellation through the method the contract specifies. Not just the app portal. Get written confirmation every time.
How Do MSPs Track Vendor Contracts and Renewals? (And Stop Losing Money to Auto-Renewals)
How do MSPs track vendor contracts and renewals?
The Accidental vCISO: Closing the Shadow AI Governance Gap
Executive Summary: In 2026, Managed Service Providers (MSPs) are facing uncompensated liability as employees use unvetted AI tools (Shadow AI) to process sensitive client data. This has forced MSP owners into “accidental vCISO” roles where they are responsible for data leaks they can’t see or control. Recent data shows that 80% of workers use public AI tools without IT approval, leading to significant PII exposure. By using BetterTracker for visibility, MSPs can identify unauthorized AI agents and transition clients to NIST or ISO governance models, turning a liability trap into a high-margin revenue engine.
Vendor Contract Management for SMBs: Costs, Risks, and How to Stay Ahead
Vendor contract management is one of the most overlooked cost and risk areas for small and mid-sized businesses.
As businesses grow, vendor contract management becomes more complex. Contracts, renewals, pricing structures, and vendor commitments all need to be tracked and managed. Without clear vendor visibility, it becomes easy to miss details that impact costs, flexibility, and decision-making.
Summary
Vendor contract management helps businesses track contracts, renewals, pricing, and vendor commitments. As vendor complexity grows, lack of visibility becomes the biggest risk. Centralizing vendor data and using AI-powered tools makes it easier to stay ahead.
Key Takeaways
- Most vendor issues come from lack of visibility
- Contracts, renewals, and pricing are often tracked across disconnected systems
- Missing key details can lead to unexpected costs
- Centralizing vendor data makes it easier to stay ahead
- AI-powered OCR can extract and organize key contract information automatically
The End of the Survey Era: Why IT Strategy Needs Objective Data
In an era of rapid AI integration and shifting software budgets, the “Information Gap” has become the greatest risk to an organization’s growth. For years, the industry relied on survey-driven reports that provided a retrospective, often biased look at the market.
10 SaaS Spend Management Features MSPs Need in 2026
The most important SaaS spend management features for MSPs in 2026 include automated shadow IT discovery, bank data integration, subscription renewal tracking, license utilization reporting, and a centralized vendor management dashboard. Together, these capabilities give MSPs the visibility to manage client software spend proactively rather than reactively.
Q4 2025 BetterTracker Badge Recipients Are In: Recognizing Channel Programs’ Top Contributors
The Q4 2025 BetterTracker Badges are officially in.
Each quarter, BetterTracker recognizes vendors making a meaningful impact in the channel through strong performance across categories MSPs care about most. These badges highlight vendors leading the way in areas like security, backup and recovery, channel enablement, automation, MSP operations, and more.
In this Q4 recap, we are spotlighting the vendors that earned the most total badges, then sharing the complete list of winners by badge category, including Category Leader, Fastest Growing, Most Viewed, and Highly Reviewed.
Vendors With the Most Badges in Q4 2025
Some vendors stand out not just in one category, but across the board. These companies earned the most BetterTracker badges in Q4 2025, signaling broad leadership across the MSP ecosystem.
Companies With the Most Badges (Q4 2025)
Kaseya tops the list with 23 badges, with recognition spanning everything from BCDR and phishing protection to IT documentation and marketing enablement.
ConnectWise earned 11 badges across core MSP operations categories like RMM, PSA, remote control, ticketing, and cloud management.
N-able captured 9 badges, showing strength across automation, security, backup, and remote access categories.
And with notable multi-badge performances from Mailprotector, Timus, Blacksmith InfoSec, SonicWall, ConnectSecure, ScalePad, Thread, and TimeZest, Q4 highlights a group of vendors delivering consistent channel value across the board.
Q4 2025 BetterTracker Badge Winners
Below are the official Q4 2025 BetterTracker badge recipients, organized by badge type and category.
Category Leader Badge Winners (Q4 2025)
The Category Leader badge recognizes vendors that lead the channel in their category based on BetterTracker performance signals and MSP engagement.
Infrastructure, Cloud, and Networking
Introducing BetterTracker: One Unified Platform for MSP Software Visibility
As the IT industry continues to evolve, so do the platforms that support it. On January 6, 2026, BetterTracker will officially become a standalone platform—purpose-built to give MSPs and IT teams complete visibility into software, subscriptions, and spend. This evolution marks a strategic focus on serving operators with greater clarity and precision, while Channel Program continues independently to support technology vendors through data-driven channel intelligence and execution.
Better Contract Management Starts with AI Powered OCR – So We Built It
Managing contracts and subscriptions isn’t exactly the highlight of running a business—especially if you’re an MSP (Managed Service Provider), an accounting firm, or anyone managing a portfolio of clients. The constant juggling of vendor agreements and service renewals is rarely the stuff of Hollywood blockbusters, but it’s a mission-critical part of keeping operations running smoothly (and profitably).
