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Channel Progam, LLC

Privacy Policy

Updated on November 2, 2021.

Channel Program, LLC (“Channel Program” or “we” or “us”) takes privacy seriously. This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights. By "personal information" we mean broadly information that identifies you or relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. 

Our Privacy Policy applies to all users of all Channel Program websites, including www.ChannelProgram.com (and any subdomains), and any Channel Program mobile application(s), and related services, information, or communications (collectively, the “Channel Program Platform”).  This Privacy Policy applies to all visitor, subscribers, registered users and others who access or use the Channel Program Platform. By using the Channel Program Platform, you confirm that you have read and understand this Privacy Policy.  Additionally, when you use the Channel Program Platform , you agree to comply with our Website Terms of Use. 

 

1. About Channel Program 

The Channel Program Platform is a web- and app-based two-sided service provider which enables managed service providers to search for and share information about technology products, services, and business solution or software providers, and communicate with other users, including business solution or software providers and manage those relationships through the Channel Program Platform.  For example, managed service providers can  connect with software providers directly on the Chanel Program Platform.

 

2. Information We Collect and How We Use It 

We receive, store, and process certain types of personal information about you from your use of the Channel Program Platform, automatic data collection, and from certain third parties. 

 

What Categories and Types of Information We Collect 

We may collect, transmit and store information about you if you are a visitor or a registered user of the Channel Program Platform. We collect various categories of personal information when you use the Channel Program Platform. Over the last 12 months, we have collected the following categories of personal information:

 

How We Receive Personal Information 

Directly from you. When you visit the Channel Program Platform, to create an account, to log-in as a registered user into your account, to register for an event or service, or to provide or upload your content  to the Channel Program Platform, such as text, images, audio, or video,  we will collect and store that information. 

Indirectly from you. When you navigate and interact with the Channel Program Platform, some information is automatically collected by cookies and other tracking technologies. Not all information collected may be personal information, and some cookies are necessary to use different functionalities of the Channel Program Platform. The personal information collected may include information about your computer and internet connection, like IP address, operating system, and browser type. Further, we may collect your geolocation information, when you authorize our mobile application(s) to access your location.   

The technologies we use for the automatic data collection may include: 

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Channel Program Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Channel Program Platform. 
  • Flash Cookies. Certain features of our Channel Program Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Channel Program Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies.   
  • Web Beacons. Pages of our Channel Program Platform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Channel Program, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

From Social Media Networks. Channel Program may maintain company pages on social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. 

From Other Sources. We also may periodically obtain both personal and non-personal information about you from other third parties, such as other registered users of the Channel Program Platform. 

Why We Use Your Personal Information 

We may use Personal Information as permitted by law, for the following business purposes: 

To provide the Channel Program Platform and various functions related to services and benefits offered on the Channel Program Platform. When you create an account on the Channel Program Platform, we store and use the information you provide during that process. This may include your first and last name, your email address, the company you work for, and any other information you may provide during the account creation process. We may, as part of your services under the Subscriber Terms of Use, display some or all of the information you supplied as part of your account profile to other users on the Channel Program Platform. We also store and use any preferences or account settings you provide to personalize your user experience or deliver the services under the Subscriber Terms of Use. 

To fulfill any contact, communication, or content requests you make on the Channel Program Platform. When you make such a request, we will use the information you provide to display your content or to connect you with other users in accordance with your request. 

To engage in research and analysis related to the Channel Program Platform. We store and use information to identify and fix errors, understand how visitors use the  Channel Program Platform, research and test different features, and analyze how visitors arrive at and use our the Channel Program Platform. 

To personalize your experience. We store and use information provided by you, such as the software products and services you are researching on the Channel Program Platform, to personalize and make recommendations to you based on your provided information. 

To improve and understand usage of the Channel Program Platform. We store and use information about your use of the Channel Program Platform, such as your search activity, pages viewed, and the date, time and duration of your visits, to understand and improve usage of the Channel Program Platform. 

To enhance the security of the Channel Program Platform. We store and use information to ensure the security of the Channel Program Platform. For example, we use the information collected by certain cookies to determine if you are logged in and to detect unauthorized access to your account. 

To comply with legal obligations. We use and share your information as necessary to respond to subpoenas, court orders, or other legal process; we also may use and share your information to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law. 

We may use and share your personal information when we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Channel Program, Channel Program Platform visitors and registered users, our licensees, licensors, and others. 

We may use and share your personal information in connection with a corporate transaction, such as a divestiture, investment, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.  We further reserve the right to share your personal information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or restructuring that affects all or any portion of our assets. 

 

3. Do-Not-Track 

Channel Program does not currently respond to Do-Not-Track signals. You may, however, adjust your preferences for certain tracking, for example, by disabling cookies or using ‘private’ or ‘incognito’ browsing modes. 

 

4. How We Share Your Information 

Channel Program may share your personal information with other registered users on the Channel Program Platform, with our service providers, our affiliates, and any other third parties whom you authorize us to share your information with.  More detail about who we share your personal information with, and what types of personal information they receive from us, can be found below. 

Sharing with managed service providers or providers of products and service listed on the Channel Program Platform. When you expressly request to be contacted by requesting more information or requesting a demo of a product or service, or when such requests are directed to you as a registered user and you wish to respond, we will share your personal information with the requesting user(s) in order to fulfill the parties’ request. 

In order to fulfill request, we will provide the following personal information, to the extent you provide it: 

  • First and last name 
  • Company name and information 
  • Email address 

Sharing your content. When you post, upload, or otherwise make available any of your content on the Channel Program Platform, any personal information you have associated with that content may be shared with our registered users or third party service providers to fulfill the purpose for which you shared the content, as addressed in more detail below.  

Sharing with our service providers. Channel Program uses third party service providers to support or provide services for us in connection with the Channel Program Platform, such as hosting, security and fraud prevention, technical and user support, tracking and reporting usage of Channel Program Platform, marketing, and other functions. We share your information with them as necessary to perform tasks on our behalf and they are obligated to not disclose or use it for any other purpose. 

Event Participation. Some events are co-sponsored and by registering for the event you consent to us sharing information provided during registration with the participating companies noted on the event registration page. Where applicable those sponsors will be authorized to contact you regarding your registration or involvement in the event. Every event where this condition applies will explicitly indicate that co-sponsors will contact them.

Sharing with our affiliates. We may share information from or about you with our affiliates and require them to abide by this policy. If another company were to acquire Channel Program, or all or substantially all of our assets, that company would then possess any information Channel Program has from or about you, and will collect, use, and disclose that information solely as described in this policy.

5. Your Data Privacy Rights 

Depending on where you are located and/or live, you may exercise certain data privacy rights, and Channel Program will facilitate the exercise of those rights. 

 

EEA, UK, and Switzerland Privacy Rights 

If you are located in the European Economic Area (“EEA”), the United Kingdom ("UK") or Switzerland, this section provides additional details about the personal data we collect about you, and your rights. 

Subject to certain limitations, you have the following privacy rights: 

Transparency and the right to information. Through this policy we explain how we use and share your personal information. However, if you have questions or concerns you can contact us any time at privacy@ChannelProgram.com. 

Right of access, objection, restriction of processing, erasure, and portability. You can make a request to access, object, restrict, erase, or transfer any of your personal data here. You also have the right to withdraw your consent at any time when we process your personal data based on your consent. 

Right to opt-out to direct marketing. You have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your profile details on the Channel Program Platform. 

Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating to your Channel Program Platform account, without offering you the opportunity to opt out of receiving them. 

Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. We use cookies and similar technologies to personalize your experience as described herein.

Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm; for the Swiss Federal Data Protection and Information Commissioner can be found at https://www.edoeb.admin.ch/edoeb/en/home.html; and for the UK Information Commissioner's Office can be found at https://ico.org.uk. 

Legal Basis for Processing (EEA, UK, and Switzerland only) 

Our legal basis for collecting and using the personal data described in this policy will depend on the type of information and the context in which we collect it. 

However, we will normally collect personal data from you only in the following circumstances: 

  • Where we have your express consent to do so 
  • Where we need the personal data to perform a contract with you 
  • Where the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms 

In some cases, we may also have a legal obligation to collect personal data from you to protect your vital interests or those of another person (for example, to prevent, investigate or identify possible wrongdoing in connection with the Channel Program Platform or to comply with legal obligations). 

If we collect and use your personal data in reliance on our legitimate interests (or those of any third party), this interest will typically be to operate the Channel Program Platform, communicate with you in relation to your account or the Channel Program Platform, to solicit information from you, including through surveys or polling, to share aggregated information with providers of listed products or services and other licensees of our research and report offerings, to measure interest in and improve our offerings and  the Channel Program Platform, to engage in marketing activities, and to otherwise customize your experience with Channel Program.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at privacy@ChannelProgram.com. 

Nevada Privacy Rights 

If you are a resident of Nevada, Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. Channel Program does not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to obtain information about our compliance with Nevada law, please contact us as at privacy@ChannelProgram.com. 

 

6. International Transfers 

If you are accessing the Channel Program Platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws of the United States may not be equivalent or as comprehensive as the data protection laws as those in your country. 

In order to protect your personal information when it is transferred to the United States, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. By visiting or continuing to use the Channel Program Platform, you understand that your information will be transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy. 

 

7. Security 

We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. 

For example, only authorized employees are permitted to access personal information that you do not publish on the Channel Program Platform, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and we, together with our partners, employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your non-public information. 

Please bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Channel Program Platform while it is in transit over the Internet, and any such submission is at your own risk. 

 

8. Children’s Privacy 

The Channel Program Platform is a general audience site and does not offer services directed to individuals under 18 years of age. 

No one under the age of 18 may provide any information to or on the Channel Program Platform. We do not knowingly collect personal information from individuals under 18. 

If you are under 18, do not use or provide any information on the Channel Program Platform or on or through any of its features, do not register on the Channel Program Platform, use any of the interactive or features on the Channel Program Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. Should an individual whom we know to be under the age of 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible. If you believe we might have this type of information, please contact us. 

 

9. Data Retention 

Channel Program retains your personal information where we have an ongoing legitimate business need. For example, we may retain your information to prevent, investigate, or identify possible wrongdoing in connection with the Channel Program Platform or to comply with legal obligations. We may also retain copies of your personal information in our backup archives.  

 

10. Changes to this Privacy Policy 

Channel Program may update this Privacy Policy from time to time. We will notify you about material changes to this Privacy Policy by either sending a notice to the email address you provided to us and/or by other measures that are appropriate to provide you with notice. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. 

You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy. 

 

11. Contact Us 

If you have questions about this Privacy Policy, please contact us at privacy@ChannelProgram.com. 

Please provide your identification and contact details, including your email address used to register with the Channel Program Platform, and a complete explanation of your concern. 

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